Springboard

Privacy Policy

Effective Date: 08.04.2025

At Springboard, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and protect the data you provide when you enroll in our courses.

1. Information We Collect

When you enroll in our course, we collect the following personal information:

• Personal Identifiers: Name, email address, phone number

• Payment Information: Credit card details or PayPal information (processed securely through a third-party provider)

• Course-related Information: Enrollment data, progress tracking, and feedback

2. How We Use Your Information

We use your information to:

• Process your enrollment and payment

• Communicate important course updates, materials, and promotional offers (if you opt-in)

• Improve our course offerings based on your feedback

• Provide you with a personalized learning experience

3. Legal Basis for Data Processing

In compliance with the GDPR/DSGVO, the legal basis for processing your data is:

• Contractual Necessity: We process your data to fulfill the contract with you (i.e., to enroll you in the course and deliver course materials).

• Consent: If you subscribe to our newsletters or marketing communications, your consent is required.

• Legitimate Interest: We may process your data to improve our offerings and ensure the security of our platform.

4. Data Protection

We use industry-standard encryption and security protocols to protect your personal data during transmission and storage. We do not store sensitive payment information directly; payments are processed securely by trusted third-party payment providers.

5. Sharing Your Information

We do not share, sell, or rent your personal information to third parties. However, we may share your data with trusted service providers who help us manage course operations (such as email platforms and payment processors) under strict confidentiality agreements. These providers are GDPR-compliant.

6. Your Rights Under DSGVO

As a data subject, you have the following rights:

• Right to Access: You can request access to your personal data that we hold.

• Right to Rectification: You can request corrections to any inaccurate or incomplete data.

• Right to Erasure: You can request that we delete your personal data (with certain exceptions, such as when we need to retain data for legal reasons).

• Right to Restrict Processing: You can ask us to limit the processing of your data under specific circumstances.

• Right to Object: You can object to the processing of your data for direct marketing purposes at any time.

• Right to Data Portability: You can request a copy of your personal data in a commonly used format for transfer to another service.

To exercise any of these rights, please contact us at annabell_maria [at] outlook.com.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

8. Cookies

We may use cookies to enhance your experience on our website. These cookies help us understand your preferences, track course progress, and improve our content delivery. You can control cookie settings through your browser. For more information on our cookie usage, please refer to our Cookie Policy.

9. Changes to This Privacy Policy

We may update this privacy policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your data, or if you wish to exercise your rights under the DSGVO, please contact us at annabell_maria [at] outlook.com.